Configure block my caller ID for forwarded calls

The Connected Line Identification Restriction (CLIR) feature is used to hide a user’s identity whenever a call is forwarded or transferred to external numbers.

• Callers see “anonymous” on the caller ID if the caller’s service has the Connected Line Identification Presentation (COLP) setting turned on.
• This setting is only supported on some VoIP services.
• In the majority of cases, this setting doesn’t affect the presentation of the caller ID of the call since most phone providers don’t support this setting.

To configure CLIR:

1. Sign in to User Hub.
2. Click Users.
3. Select a user.
4. Select Calling at the top.
5. Select Caller ID under the Numbers section.
6. Select the toggle for Block Caller ID for received calls to turn the CLIR feature on or off.
   Note: This feature only applies if the caller’s phone service supports Connected Line Identification Presentation (COLP). Most phone services do not support this setting.
7. Click Save.